Tajami › Pricing

Pay as you go

Pay when it works. Nothing in a bad month.

No subscription, no contract, no card on file. You pay when Tajami does something for you — a customer served, a sale collected — and never for a month you did not trade.

₦0to start, and in a quiet month
100 freeconversations, every month
1.0%on sales, capped at ₦2,000

How paying as you go works

You pay when the product does something for you. Never before, never for existing, never for a month you did not trade.

No subscription

Not another monthly bill against a month that might be bad. A quiet February costs you almost nothing, and you are still here in December.

No commitment

No contract, no minimum term, no card on file for a renewal you forget. Go quiet in the off-season and come back without deciding anything.

Always see what it cost

A running total, the cost per conversation, and a forecast — in the app, all the time. A meter you cannot see is the reason people leave.

Never more than you top up

Credit is prepaid, like airtime. Conversations and extras only ever spend what you put in, and auto top-up, if you switch it on, stops at a cap you set.

A monthly limit, if you want one

Set the most a month may cost you. Reach it and Tajami writes drafts for you to send, as it does at zero balance, until the month turns or you raise it.

Payments only when you are paid

The 1.0% comes out of a payment as it arrives, capped at ₦2,000 a sale. Never on cash, never on a refund, never on your own link.

What you pay for

Three meters. Two of them are the business.

Conversations price the work of answering. Payments price the checkout. Extras exist so the heavy features pay for themselves — and you can switch every one of them off.

01

Conversations

₦8–₦25 each, after 100 free a month

One customer, one day, where Tajami did work — answered, or raised it to you.

What counts
02

Payments

1.0% of money collected, capped at ₦2,000 a sale

Taken at the moment of payment by the payment partner. Never invoiced, never chased.

How it is taken
03

Extras

Per use — only if you turn them on

Voice notes, Live selling sessions, SMS fallback. Nothing here is compulsory.

The extras
The unit

A conversation, not a message.

Per message would turn a viral post into a shock bill and punish you for having customers. So the unit is a customer served.

  • Twenty messages in a day is one conversation. One customer, one rolling 24 hours.
  • Billed only when Tajami acts — an answer sent, or a message raised to you.
  • The same customer tomorrow is a new conversation.
  • Comment-to-DM replies count as conversations, not extra.
  • “nice 🔥” is never billed. About a quarter of what arrives is noise, and it costs you nothing.
  • Your own messages are never billed.
The rate card

The more you sell, the less each one costs.

Banded, not tiered: each band prices only the conversations inside it, and the bands are the discount — applied automatically, to everyone.

Conversations in a monthPrice each
First 100 Every month, for everyoneFree
101 – 500 ₦25
501 – 2,000 ₦18
2,001 – 5,000 ₦12
5,001 and up ₦8

Banded means you never pay the top rate on everything. At 600 conversations: the first 100 are free, the next 400 are ₦25, and the last 100 are ₦18 — ₦11,800 in all. Not 500 at ₦25, and not ₦18 across the board.

The planned rate card for the Nigerian launch, in naira. Each new market, starting with Ghana, gets its own currency and rates. There are no negotiated rates: a seller who uses less already pays less, so there is nothing to negotiate.

Estimate your month

Your numbers, not ours.

Move the sliders to your own month. The estimate uses the rate card above, band by band.

Start from

Your estimated month

₦15,640

1.86% of the ₦840,000 paid through Tajami

Free₦25₦18₦12₦8

Conversations280 billable after the free 100
₦7,000
Payments1.0% of 42 sales
₦8,400
Extras30 voice notes
₦240
Average per conversation
₦18.42
Get early access

An estimate from the planned rate card. Payment commission is worked out per sale, so one very large sale is capped at ₦2,000 rather than averaged.

Three sellers, three very different months.

What you pay as a share of your sales depends on how many conversations become orders paid through Tajami. One example cannot show that, so here are three.

Small, high value

150 conversations · 30 sales of ₦50,000

₦16,2501.1% of sales paid through Tajami

Few conversations, larger orders. Most of the bill is the 1.0% on sales, and it stays small against what came in.

Mid-size

380 conversations · 42 sales of ₦20,000 · 30 voice notes

₦15,6401.86% of sales paid through Tajami

The example above. Conversations and commission split the bill about evenly.

Busy DMs, most sales in cash

3,000 conversations · 20 sales of ₦15,000 through Tajami

₦52,00017.3% of sales paid through Tajami

The one to watch. Cash sales never reach the rate card, but the conversations are still work done. Set a monthly limit, or switch answering on only for questions that lead to a sale.

Worked out on the rate card above. Figures are examples.

Payment commission

1.0% of the sale, taken at the moment of payment.

The payment partner splits it as the customer pays. Nothing is invoiced, and Tajami never receives, holds or forwards your money.

  • Capped at ₦2,000 a sale. A ₦2m furniture sale costs ₦2,000, not ₦20,000.
  • Shown on every sale, as an amount and a percentage.
  • Refunded or reversed? The commission is reversed automatically.
  • Your own payment link is fine. Keep using it and we charge nothing on it — you only lose the automatic confirmation.
  • Never on cash sales you record at the counter.
Extras

Only if you use them.

Extras and what each costs.
ExtraPrice
Voice note transcription₦8 per note
Live selling session₦500 per session, unlimited intents
SMS notification fallback₦6 per message

None of them is compulsory, and each one can be switched off.

The free allowance

100 conversations a month. Free, for good.

  • Everything works in it — answers, checkout, escalation. Not a crippled tier.
  • Three conversations a day? You never pay for conversations at all.
  • Resets every month. Usage against it is visible from day one.
What we never charge for

Existing is not a service.

Signing up, or having an account

An account on its own costs nothing, ever.

A month with no activity

The whole point of paying as you go.

Your products, catalogue and stock

It is your data.

The app, staff logins and devices

The screens are not the product.

Escalations we got wrong

We do not bill you for our own mistakes.

Noise

Emoji and “nice 🔥” never count as a conversation.

Cash sales you record

A charge on cash would make recording it a cost. Your numbers should be true.

Drafts, with automation off

Watching it be right is free.

Refunded sales

The commission comes back automatically.

Prepaid credit

Top it up like airtime.

You add credit, and conversations and extras draw it down. No invoices, no failed-card emails, nobody chasing you.

₦2,000₦5,000₦10,000₦25,000
  • Credit never expires.
  • Balance, burn rate and days left are always on screen.
  • Warned at 20%, and again at 5%.
  • Auto top-up is off by default, with a cap you set if you turn it on.
  • Payment commission never touches your credit — it is taken at source.

Credit balance₦3,500

20%5%

Plenty left. Auto-answering is on.

Scroll to watch a balance run down.

At zero balance

It never stops working. It goes back to drafts.

Running out of credit pauses one thing only. You are told plainly what stopped, and topping up restores it at once. Reaching a monthly limit you set works exactly the same way.

Keeps working

  • CheckoutYou are never unable to take money. Not for a balance of ₦400, not ever
  • Every answer, as a draftWritten for you as usual — you tap to send
  • EscalationsComplaints, and any haggle outside your rules, still reach you with the context
  • Every conversationNone is lost or left unanswered because of a balance

Pauses until you top up

  • Sending answers automaticallyThat is the only thing that stops
Questions about paying

Asked before you have to.

Is there a monthly fee?

No. There is no subscription line anywhere on the rate card. You pay for conversations beyond the free 100, 1.0% on sales collected through Tajami, and any extras you switch on.

What is the most Tajami can cost me in a month?

What you top up. Conversations and extras spend prepaid credit, so they can never run past it, and you can also set a monthly limit lower than your balance. At either point answers become drafts you tap to send, and checkout keeps working. The 1.0% commission comes out of each payment as it arrives, so it only exists when you have been paid.

What do I pay in a month I barely trade?

Almost nothing. Under 100 conversations costs nothing for conversations, and a month with no activity costs nothing at all.

Do I need a card on file?

No. You top up credit when you want to, in amounts from ₦2,000, and it never expires. Auto top-up exists, but it is off until you turn it on and set a cap.

What if a conversation is just someone saying thanks?

Emoji and messages like “nice 🔥” are noise, and noise is never billed. A conversation only counts when Tajami answers or raises something to you.

What about delivery?

The courier’s charge is between you and the courier, billed to your own courier account. The delivery fee your customer pays arrives with the rest of her payment. Pay on delivery, if you switch it on, carries no Tajami commission.

Can I keep my own payment link?

Yes. We charge nothing on payments that do not go through Tajami. You lose the automatic confirmation that closes the order, and that is all.

I'm not in Nigeria. Can I use it?

Not yet. Tajami launches in Nigeria, and Ghana is next. It is built for sellers across Africa from the start: each country gets its own currency, payments, delivery areas and language. Tell us where you sell and we will let you know when it reaches you.

Will you ever negotiate a special rate?

No, and nobody else gets one either. The volume bands are the discount, and they apply to everyone automatically. Early sellers are given credit, not a different price.