Tajami › Ask your business

Ask your business

Ask your business anything.

Tajami understands your conversations, customers, products, orders, payments and deliveries. Ask in plain words — and do something about the answer, right there, without opening another screen.

  • Every number from your own records
  • Every action previewed and confirmed
  • Nothing you couldn’t do in the app yourself
Ask your business On Customers

who owes me money?

Owed today · unpaid links and part-payments

4 customers owe ₦156,000

Customers who owe money
Tola Adebayo₦45,00012 days
Chioma Okeke₦52,0008 days
Musa Ibrahim₦34,0005 days
Blessing Eze₦25,0003 days
Draft a message to all 4Export

draft it

Four drafts ready, in your voice. Tola’s is firmer — it is the oldest.

Review and sendNothing is sent until you read it
Why it can answer

A general assistant doesn’t know who owes you.

It doesn’t know who bought from you, who hasn’t paid, what customers asked for and couldn’t get, which orders are late or which ad produced a sale. Tajami does, because it was there for every one of them.

Your customer asks

“do you have size 42?”

→ a sale
You ask

“who haven’t I followed up with?”

→ an action
You ask why

“why did I make ₦400,000 less this week?”

→ a decision

Three doors into one record. Everything is linked the moment it happens, so which ad produced this customer has an answer.

will it rain in Lagos tomorrow?

I only know about your business.

No web, no general knowledge, and no advice that has nothing to do with your own records. A question it can’t answer is answered honestly, not attempted.

Ask, then act

A report tells you. This does it.

Two things in one place. Ask about anything in the business — then act on the answer without leaving it.

Ask

  • how much did I make last month?
  • who hasn’t paid?
  • what’s my margin on the green dress?
  • which ad worked?
  • what am I out of?
  • why did sales drop?

Act

  • draft a message to everyone who owes me
  • mark these six as sent
  • set the price to ₦16,000
  • boost that reel
  • tell the 23 people who wanted size 42 that it’s back
  • turn off automatic replies for today

Knowing that 23 people wanted size 42 is useful. Messaging all 23 in one tap is revenue.

The period summary

“What happened this weekend?”

Today, this weekend, this week or last month. Not just the totals — the drop between each line, worked out and said out loud, in order of what you can still recover.

You

what happened this weekend?

Saturday and Sunday · money received
  1. 438conversations
  2. 71showed buying intent
  3. 42 wanted to buy and didn’t The largest number you can still recover
  4. 29orders created
  5. 5 payment links sent, never paid A reminder away
  6. 24paid
  7. 5 customers paid and are waiting Send these first
  8. 19delivered
Collected ₦1,820,000 ₦1,540,000 by transfer · ₦280,000 cash
  • Intent, no order42 conversationsShow meFollow upWhy
  • Paid, not delivered5 ordersShow meBook delivery
  • Asked for, no stock14 customersShow meTell them when it’s back
  • Delivery to Abuja8 customersShow meWhy
  • Best sellerBlack Linen SetShow me

Every line opens the conversations or orders behind it. The same summary is your daily digest.

Buying intent, counted carefully

“71 wanted to buy” is only useful if it’s true.

Count too many and you chase people who were never buying — then stop trusting every number you are given. So intent needs a clear signal, or a real depth of conversation. Never one question.

  • Under-counted, never over-counted — a missed follow-up costs one sale; a wrong list costs your trust in every list.
  • The rule is written in the product, so you know exactly what the number means.
  • Every conversation shows why it counted, with the message that made it count.
  • Mark one wrong and it learns from your correction.

Counts

“I’ll take it” “send account” “how do I pay?” Asked the price, the size and delivery Opened the payment link “please hold it for me”

Doesn’t

“how much?” on its own One question, then silence A like or a reaction “is it available?”
Ask · understand · act

No answer is a dead end.

Every answer ends in something you can do — and what you did shows up in next week’s summary, so you can see whether it worked.

Ask“42 people showed intent but didn’t order.”

Show meThe 42 conversations, each one opening where it stopped
Why?What those conversations had in common, measured
Follow up42 drafts in your voice, each one yours to read and edit

You followed up with 42 people last week.

11 of them bought, worth ₦340,000.

Follow on without repeating yourself: show me → why → which should I chase? → send. Where no action makes sense, it says so instead of offering a weak one.

Two principles that keep it safe

The model writes the sentence. Your records decide the number.

A wrong number here is worse than anywhere else, because you will act on it. So it never recalls, adds up or compares anything itself.

01 · Your question

how much did I make last month?

02 · Understood

money · receivedperiod · last month

Common questions are matched by rules, with no model at all
03 · Your records

A tested, pre-written query · your shop only · 1–31 August

₦2,418,500
04 · The answer

You received {amount}₦2,418,500 in August — money in, not orders placed.

1

Numbers come from queries. Never from the model.

  • Every figure traces to a query on your own records. No exceptions.
  • No arithmetic in the model. Sums, percentages and comparisons are worked out before it writes a word.
  • It never writes its own queries. Each one is pre-written, tested, and limited to your shop.
  • Where no query fits, the answer is “I can’t work that out” — never an estimate.
2

Actions are the same actions.

  • It can do what you can do in the app, through the same doors, with the same permissions — and nothing else.
  • The system decides what a role may see, not the assistant’s judgement, so no clever wording talks it past a permission.
  • Nothing that moves money, changes a price or messages a customer happens without your explicit yes.
It knows where you are

“This” means what’s on your screen.

On a product, what’s my margin on this means that product. On Sales, why is this month lower uses the period you have already filtered. And it always says what it took this to mean.

  • Offered, never assumed silently — the answer names what it resolved this to.
  • Cleared when you move on, so an old reference never answers a new question.
  • Suggestions change with the screen — on Orders, what’s overdue; on Products, what’s slow. No blank box.

On screenOrders · 6 paid, not sent

Youmark these six as sent

Taking these six as the 6 paid orders on screen

what’s overdue?what did I sell today?what’s unsent?

On screenGreen Ankara Dress

Youwhat’s my margin on this?

Taking this as the Green Ankara Dress, the product open

what’s slow?what’s out?best sellers this month

On screenSales · filtered to September

Youwhy is this month lower?

Taking this month as 1–30 September, the period already filtered

cash or transfer?which ad worked?export this

On screenChioma Okeke

Youwhat has she spent this year?

Taking she as Chioma Okeke, the customer open

when did she last buy?does she owe me?draft her a message
Where it lives

In the dashboard, where the work is.

A message in a chat app is a paragraph of text. In the dashboard an answer can be a table, a chart or a list of orders — with a button under it that does the thing.

An answer in a chat appAsk, in your dashboard
What you getA sentenceTables, charts, lists and cards
ThenRead it, then go and do itAct on it in the same place
ContextNoneKnows which screen you’re on
ScopeQuestions about moneyEverything about the business
Who can use itThe owner onlyEach role, scoped like the rest of the app

On every screen

A panel you open with one tap or a keyboard shortcut. It keeps its history, and collapses without losing the conversation.

Full screen on your phone

The seller app is built for the phone first, so on mobile it opens as a full-screen sheet.

Tajami · this morning

Your day so far: 3 new orders, ₦86,000 received.
4 paid orders not sent.

Open in Ask →

Youwhich paid orders haven’t I sent?

4 orders, ready with Mark sent and Book delivery.

Your daily digest still comes to your messages — that is where you read notifications. Tap an item and Ask opens with that question already asked.

What it can answer

Everything about your business. Nothing else.

Money

today · this week · last month · received vs owed · costs

Orders

what’s unsent · what’s overdue · what did I sell today

Owed

who owes · for how long · how much is outstanding

Products

best and worst sellers · margin · what’s slow · what’s out

Stock

what’s low · how many left · what’s reserved

Customers

who buys most · who has gone quiet · what has Chioma spent

Conversations

how many today · what needs me · what went unanswered

Ads and reels

what a post earned · which converts · return on what you spent

Staff

who sold what · who took how much

Missed

what people asked for and couldn’t get

Tajami itself

how do I add staff? · why didn’t it reply to that message?

“The price wasn’t confirmed, so it asked you instead.” The real reason — not a link to a help page.

Confirmation, and undo

You see exactly what happens before it happens.

Asking makes sending twenty messages as easy as sending one. So every action is previewed, not described afterwards — and a bulk action lists every person or item it touches before the button.

  • Who, what, how much, how many — the full effect, on the confirmation itself.
  • Drafts are always yours to read and edit. Nothing is sent from Ask without a read.
  • Every rule still applies — the messaging window, your negotiation floors, the health rule. It says which messages go now and which are drafted for you.
  • Undo for what can be undone — a price change, a stock adjustment — for a short window.
  • What can’t be undone says so first — a sent message, a refund. Say no, and nothing changes.
Send to 4 customersConfirm
  • Tola Adebayo₦45,000 · firmerSends now
  • Chioma Okeke₦52,000Sends now
  • Musa Ibrahim₦34,000Draft for you
  • Blessing Eze₦25,000Draft for you

Musa and Blessing last wrote more than 24 hours ago, so their messages are saved as drafts for you to send.

A sent message can’t be recalled.

Send 2, save 2 draftsCancel
What Ask can do
AreaWhat you can ask it to do
MessagesDraft to one customer or a group · draft a reminder · draft a back-in-stock notice
OrdersMark sent · mark delivered · cancel · refund (manager and owner)
ProductsChange a price · add or adjust stock · mark available or sold out · add a photo
CampaignsCreate one from a product · boost a reel · pause · set a budget cap
SettingsAutomatic replies on or off · delivery areas · negotiation floors
ExportsAny answer to a spreadsheet · the month-end pack
Answers you can open

A figure you can’t open is a figure you can’t trust.

Each answer takes the shape that fits it, and every row links to the order, customer or conversation behind it.

This week · received₦612,400

A single figure

Large, with the period stated above it.

A list

A table you can sort, each row tappable.

A change over time

A small chart, only when the change is the point.

₦420k₦268k₦160k

A ranking

Ordered by money — never by views or counts.

CChioma Okeke7 orders · ₦214,000

A customer or order

The same card you see everywhere else in the app.

Follow upExport

Something to do

Buttons under the answer. At least one, every time.

  • The period, scope and filters are stated above every result.
  • What was left out is named — “not counting 2 reversed payments”.
  • Cash and transfer are always shown apart, so you can check against your own count.
  • Any answer exports to a spreadsheet in one tap.
What, then why

It explains a change in measured parts — and admits what it can’t.

How much did I make is a query and a table. Why did sales drop is harder: it breaks the change into pieces, and every piece is itself a figure from your records.

  • Parts, not a story. Each claim is its own query result.
  • It says what it can’t explain. A system that explains everything is making things up.
  • A minimum before any “why” — explaining a change across nine orders is invention.
  • Never the weather, never the economy — nothing outside your data, and correlation is called correlation.

Youwhy did I make ₦400,000 less this week?

You had 14% more conversations than last week, but fewer became orders — 11% against 18%. Most of the drop is the Black Linen Set and delivery questions about Abuja. I can’t account for about ₦40,000 of it.

  • Black Linen Set, sold out Friday₦210,000
  • Abuja delivery questions, left unanswered₦150,000
  • Not explained₦40,000
Show the Abuja chatsTell me when the set is back
Said precisely

It tells you how it read the question. Every time.

Money answers mean money received, never orders placed — the flattering number is the wrong one. When a question is genuinely unclear, it asks you one question back.

You say“last month”The calendar month, with the dates
You say“this week”Whether it starts on Monday
You say“how much did I make”Money received, not invoiced — and it says so
You say“sales”Whether cash is included
You say“this”What it took this to mean

Correct how it read you once, and it remembers for next time.

Your staff

Each role asks only what it may see.

The limits are enforced by the system itself, not by the assistant choosing to hold back. A refused question says it was refused, and why — it never pretends the data isn’t there.

Cashierwhat’s the balance this month?

That isn’t available to the cashier role. The owner can see it.

RoleCan ask aboutCan do
CashierTheir own sales todayNothing through Ask · off by default
ManagerEverything except settlementOrders, products, messages, campaigns
OwnerEverythingEverything, including settings and refunds

Every question and every action is logged with who asked, exactly as if it were done by hand.

What it will never do

Useful because of what it refuses.

Give a number your records didn’t

Every figure comes from a query. If none fits, it says it can’t work it out.

Write its own database queries

Every query is pre-written and tested, so one shop’s data can never leak into another’s answer.

Act on money, prices or customers without a yes

Previewed first, confirmed by you, logged under your name.

Do what your role can’t do in the app

No back door. If the button isn’t yours to press, asking won’t press it.

Compare you to other sellers

Your records never inform anyone else’s answers, and theirs never inform yours.

Send outside the platform window

It costs sellers their accounts. Outside it, the message is drafted for you instead.

Explain a change it can’t break down

What it can’t account for, it says it can’t account for.

Answer a health question about a product

The same rule as with your customers: that is always yours to answer.

Give tax or legal advice

It points you to your accountant, with the export they will want.

Predict without saying so

A forecast stated as fact is a lie. A projection is always called a projection.

Your record belongs to you. Sales, payments, customers and deliveries build into a real picture of how your business performs. You can export all of it, and it is never shared or pooled with anyone else’s without your explicit yes.

Where this actually is

Planned, and designed in full.

Built in the order that earns trust: answers you can check first, actions next, explanations last.

First

Your twenty most-asked questions

Answered from your records as figures and tables, with suggestions for each screen, and every answer opened or exported in one tap.

Next

Acting on the answer

Drafts, mark sent and price changes with confirmation — then bulk actions, with every person and item listed before you confirm.

Last

Why it changed

The explanations come last, because they are the hardest to get right and the easiest to get wrong.

Questions

About asking your business.

Is this a chatbot like the ones I already use?

No. It knows only your business — your conversations, customers, products, orders, payments and deliveries — and nothing from the web. Ask it anything else and it tells you it only knows about your business, instead of guessing.

Can it get a number wrong?

The numbers are never written by the model. Every figure comes from a tested query on your own records, and the model only puts it into a sentence. If no query fits your question, it says it can’t work that out rather than estimate. A wrong figure is treated as an incident, not a quirk.

Will it message my customers on its own?

Never. Every message is a draft you can read and edit, and nothing is sent until you confirm. It still obeys the messaging window: anyone outside it gets a draft for you to send yourself, and it tells you which.

Can my staff use it?

Managers can, for everything except settlement. Cashiers are off by default, and when switched on can ask only about their own sales that day. Each role can do only what it could do in the app, and every question is logged with who asked.

Does it work on my phone?

Yes. On a phone it opens as a full-screen sheet from any screen. Your daily digest still arrives in your messages, and tapping an item opens Ask with that question already asked.

Does asking cost extra?

Asking is part of your usage, with a counter you can see and a fair-use limit. The most common questions are answered from ready templates without a model at all, which is what keeps it cheap.

Who owns what it learns about my business?

You do. Everything it draws on is your record, exportable in full, and never shared or pooled with any other seller’s without your explicit yes.